Articles

On research, design & development

• Have you tried asking them?

  05 March 2024 – ⏱ 1 minute

  ...read →

• Early-stage engineering

  26 July 2022 – ⏱ 2 minutes

  Attributes that make for a high-performing engineering team in early-stage ...read →

• Forming and operating a commercial OSS business

  03 March 2021 – ⏱ 15 minutes

  More research into the commercial models behind commercial Open Source software companies, and an explanation of how OSS projects turn into revenue-generating companies. ...read →

• Capturing value as a COSS business

  01 February 2021 – ⏱ 15 minutes

  A conversation with Joseph Jacks (OSS Captial) about the challenges of capturing value as a commercial open source business. ...read →

• Docs and Developer Experience Design

  20 December 2020 – ⏱ 5 minutes

  How to provide a good Developer Experience with documentation ...read →

• Reverse engineering CLI design

  02 November 2020 – ⏱ 5 minutes

  What makes a good CLI design ...read →

• Working asynchronously

  15 June 2020 – ⏱ 3 minutes

  A template for reducing Zoom time ...read →

• Design for complex systems

  02 June 2020 – ⏱ 4 minutes

  A make or break moment for UX ...read →

• Research with real-time synthesis

  01 May 2020 – ⏱ 6 minutes

  A method for remote research ...read →

• Principles and values

  31 August 2019 – ⏱ 2 minutes

  What to do when things don't seem right ...read →

• Comms: the price of communication

  28 January 2019 – ⏱ 4 minutes

  The effect of communication on stakeholder management ...read →

• Writing code: an unusual tool for research

  30 September 2018 – ⏱ 9 minutes

  How writing is fundamental to the product development process ...read →

• Making calls: design for new product development

  30 June 2018 – ⏱ 7 minutes

  The role and mindset of a designer working in new product development ...read →

Talks

Recordings and slides of talks given

• Introduction to Design Studio (2016)

  A workshop given to UX professionals on using "Design Studio" methodology to engage and align your team and project stakeholders.

• Beyond Usability (2016)

  A part-talk, part-workshop on developing a Design System in order to progress the capability of your design team.

• You don't need a UX Designer (2015)

  A talk given to an audience of UX professionals about the experience of teaching non-UX professionals to develop UX skills